Booking your Caravan Service or Repair

To ensure an efficient and well-managed service, Tilshead Caravans encourage customers to pre-book caravan servicing and repair work wherever possible. Pre-booking allows us to allocate the appropriate time, resources and technical expertise to your caravan, while arranging an appointment that fits around your schedule.

The simplest way to arrange a service or repair is to call 01980 863636 and speak directly with a member of our workshop team, who will be happy to help you secure a convenient appointment.

BOOK YOUR CARAVAN SERVICE

Flexible Booking Options

If calling is not convenient, you are welcome to email us or complete our online service request form below. Once received, we will contact you to confirm suitable dates and availability. Providing a range of possible dates gives us the best opportunity to accommodate your request, as all service appointments are subject to availability and are usually booked on a first-come-first-served basis.

Occasionally, last-minute appointments may become available due to cancellations or schedule changes. If your needs are urgent or your dates are flexible, we recommend getting in touch to see how we may be able to assist.

Drop-Off, Collection and Service Times

Our engineers begin work at 8.30am, so customers may find it more convenient to leave their caravan with us for a few days. This helps reduce travel pressure and allows sufficient time for thorough inspection, diagnosis and any additional work that may be identified during servicing.

Leaving your caravan with us also allows time for parts to be ordered, should they be required for fault repairs or warranty work, helping avoid unnecessary delays.

Recalls, Updates and Software Checks

During servicing, we aim to carry out any manufacturer recalls, product updates or software updates that apply to your caravan at the time. Some manufacturers operate online systems to log and manage updates, while others issue specific notices directly to caravan owners.

If you have received notification of a recall or update from a manufacturer, please let us know when booking your service. Our team can assist with checking and completing the relevant work as part of your visit.

Complete Aftercare and Ongoing Support

Using an experienced service agent like Tilshead Caravans means benefiting from behind-the-scenes support that helps keep your caravan safe, compliant and performing as it should. From booking through to completion, we manage the process for you, dealing with technical requirements and updates so you can enjoy your caravan with confidence.

 

Book Your Caravan Service

Please complete the form below to secure your appointment.